Published: March 2023
Revised: April 2025
Introduction
Combination Security Solutions (CSS) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website or use our services. By using our site or services, you agree to the practices outlined in this policy.
Who We Are
Our website address is: https://combinationsecurity.com.
Combination Security Solutions (CSS) provides security services and customer support to our clients.
Information We Collect
Combination Security Solutions (CSS) collects personal information including names, phone numbers, email addresses, and company details to provide security services and customer support. This information is used to communicate with clients, coordinate service, and respond to inquiries.
Personal information is only shared with third parties as necessary to fulfill service requests or comply with legal requirements. SMS consent is not shared with third parties or affiliates for marketing purposes.
By providing your phone number, you consent to receive SMS messages related to service coordination and support. You may opt out at any time by replying STOP.
We may collect the following personal information:
- Name
- Phone number
- Email address
- Company details
We collect this information to:
- Provide and coordinate security services
- Communicate with clients
- Respond to inquiries and provide customer support
We only share personal information with third parties when necessary to fulfill service requests or comply with legal obligations.
SMS Communications and Terms of Service
By opting into SMS messages from Combination Security Solutions (CSS), you agree to receive text messages related to service scheduling, appointment reminders, technician arrival updates, status notifications, and general service coordination. Messaging frequency may vary depending on your service needs. Message and data rates may apply.
- To opt out at any time, reply STOP to any message.
- For help, reply HELP or contact us at 888-201-8222.
You can read more at: https://combinationsecurity.com/forms-and-legal/sms-terms-of-service/
Comments and User-Generated Content
When visitors leave comments on our site, we collect:
- Data entered in the comments form
- IP address
- Browser user agent string (to help detect spam)
An anonymized hash of your email may be shared with the Gravatar service to check if you are using it. Gravatar’s privacy policy: https://automattic.com/privacy/. Once approved, your profile picture is visible next to your comment.
Image Uploads
If you upload images, please avoid including embedded location data (EXIF GPS), as others may download and extract this data.
Cookies
- Comment cookies: If you leave a comment, you may opt to save your name, email, and website in cookies (lasting one year).
- Login cookies: Temporary cookies determine if your browser accepts cookies; login cookies last two days; screen option cookies last one year.
- Remember Me option: Keeps you logged in for two weeks.
- Post edit cookies: Saved for one day and used for post ID tracking.
Embedded Content from Other Websites
Our site may include embedded content (videos, images, articles) from other sites. This embedded content behaves as if you visited those sites, which may collect data, use cookies, and track your interactions.
Who We Share Your Data With
- If you request a password reset, your IP address will be included in the reset email.
- We only share data with third parties as needed for service delivery or legal compliance.
How Long We Retain Your Data
- Comments and their metadata are kept indefinitely.
- Registered user profiles (if applicable) retain personal data, which users can view, edit, or delete (except usernames).
- Website administrators can also access and edit this information.
Your Rights Over Your Data
If you have an account or have left comments, you can request:
- An exported file of the personal data we hold about you.
- That we erase any personal data we hold (except data we must keep for administrative, legal, or security reasons).
To submit a data request, please contact us at: connect@combinationsecurity.com
Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services.
GDPR and CCPA Rights
If you are a resident of the European Economic Area (EEA) or California, you have additional rights:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request corrections to incomplete or inaccurate data.
- Deletion: You can request deletion of your data, subject to certain exceptions.
- Objection/Restriction: You can object to or request restriction of processing under certain conditions.
- Data Portability: You can request transfer of your data to another provider.
- Do Not Sell (California): We do not sell your personal information, but California residents may still submit a “Do Not Sell My Information” request.
To exercise these rights, please contact us at: connect@combinationsecurity.com
Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us:
Combination Security Solutions (CSS)
Email: connect@combinationsecurity.com
Phone: 888-201-8222
Website: https://combinationsecurity.com